
Kisha Hortman Hawthorne
Board Member | Senior Vice President and Chief Operating Officer, Care Network and Behavioral Health and Crisis Center at the Children’s Hospital of Philadelphia, Philadelphia, PA
Kisha Hortman Hawthorne, a Class C director, is the senior vice president (SVP) and chief operating officer (COO) of the Care Network and Behavioral Health and Crisis Center (BHCC) at the Children’s Hospital of Philadelphia (CHOP). In this capacity, she provides strategic leadership of CHOP Care Network primary care, specialty care, urgent care, hospital affiliate and behavioral health services. The CHOP Care Network consists of 11 regional outpatient specialty care centers, 31 regional primary practices, four urgent care centers, multiple hospital affiliate partnerships and inpatient behavioral health services. CHOP Care Network has more than 1,150 full-time employees, more than 1.4 million outpatient visits annually and serves patients and families in Pennsylvania and New Jersey. In addition, she has matrix management of the Care Network associate chief medical officer and employed physicians. CHOP’s BHCC is a pediatric inpatient behavioral health facility with a 24/7 walk-in crisis center and crisis stabilization unit.
With a healthcare career spanning more than 20 years, Hawthorne has extensive experience in hospital operations, information services, revenue cycle, and project management. As COO of the CHOP Care Network, Hawthorne, manages a net operating revenue of $202 million across five profit and loss service lines. She leads network growth and business development strategy, along with establishing strategic alliances with regional healthcare systems including Penn Medicine, Virtual Health, and Atlanticare Health System.
As an executive leader, Hawthorne serves on various CHOP committees including Strategic Growth, Ethics, and Patient Safety Executive committee. For ten years, she served as an executive sponsor for the Multicultural Professionals Network (MPN), one of CHOP’s Employee Resource Groups (ERG). Hawthorne is often a guest speaker for CHOP programs and symposia as well as many external professional, educational and civic organizations. Hawthorne currently serves on the University City Science Center’s board of directors.
She is the 2020 recipient of the Philadelphia Business Journal Minority Business Leader award and 2020 finalist for the Philadelphia CIO of the Year ORBIE award. She was named among the “Most Influential Women in IT” in 2019 by the Healthcare Information and Management Systems Society (HIMSS), and among the “Elite 100 Extraordinary Black Women Leaders for 2024” by Diversity Woman Media.
She is a fellow of the American College of Health Care Executives (ACHE), and an active member of the Healthcare Information and Management Systems Society (HIMSS), the American Medical Informatics Association (AMIA), the Children’s Hospitals Association (CHA) CIO Forum, the Alpha Kappa Alpha Sorority, Inc., and the Philadelphia Chapter of The Links Incorporated.
She has a Ph.D. in information studies from the College of Computing & Informatics at Drexel University, an M.B.A. from the University of St. Thomas, an M.H.A. from the Carlson School of Management at the University of Minnesota, and a B.S. in biological sciences from Florida A&M University.
Committee Assignments
- Executive Committee
- Audit Committee
District member banks elect three Class A directors to represent banking and three Class B directors to represent the public; the Board of Governors appoints three Class C directors to represent the public, including the chair and deputy chair of the board.
Term ends on December 31, 2027.