Consumer Compliance Outlook > Resources

Consumer Compliance Resources

CFPB Dodd-Frank Act Electronic Banking Overall Compliance Payment Cards Reg B/ECOA Reg C/HMDA Reg E/EFTA Reg H/Flood

Reg M/CLA Reg V/FCRA Reg X/RESPA Reg Z/TILA Reg BB/CRA Reg CC/EFAA Reg DD/TISA SCRA UDAAP

Resource	Description
Overall Consumer Compliance
Federal Reserve's Consumer Compliance Handbook (Updated June 2011) (2.27 MB, 605 pages)	Manual used to conduct compliance examinations of state member banks
Federal Reserve Board's Regulations	Compilation of the Board's regulations
Federal Reserve Board's Consumer Affairs Letters	Letters provide guidance on policy and procedural matters related to Federal Reserve System's consumer compliance supervisory responsibilities
Dodd-Frank Wall Street Reform and Consumer Protection Act Links
Dodd-Frank Act	Full text of the Dodd-Frank Act, Public Law 111-203, July 21, 2010 (U.S. Government Printing Office)
Regulatory Reform (Federal Reserve Board)	Tracks progress of regulations FRB must issue under Dodd-Frank
Dodd-Frank Act Regulatory Reform Rules (Federal Reserve Bank of St. Louis)	Tracks progress of Dodd-Frank implementing regulations
ABA Dodd-Frank Tracker	Current information on the implementation of the Dodd-Frank Act
Consumer Finance Protection Bureau (CFPB) Links
Consumer Finance Protection Bureau (CFPB) Website	Official website of Consumer Finance Protection Bureau with links to compliance resources
Draft "Know Before You Owe" Consolidated Disclosure Forms	Contains links to a prototype single mortgage disclosure forms that consolidate the Good Faith Estimate and Truth in Lending Act disclosures.
Title X of Dodd-Frank Act—Bureau of Consumer Financial Protection	Consumer Financial Protection Act of 2010 (Title X of Dodd-Frank Act). Title X establishes the Consumer Finance Protection Bureau and outlines its structure, powers and responsibilities.
CFPB Guidance Documents	Guidance documents from the CFPB
Supervision and Examination Manual	CFPB's three-part supervision and examination manual
Review of CFPB Implementation Planning Activities	Joint report by inspector general's of FRB and Treasury Dept.
Notice and comment	Listing and status of CFPB's rulemakings
Fair Lending and Equal Credit Opportunity Act (ECOA) — Regulation B
Regulation B	Regulation implements the Equal Credit Opportunity Act; prohibits creditors from treating a credit applicant less favorably than another because of age, sex or marital status, race, color, religion, national origin, source of income, or the exercise of rights under federal consumer credit protection laws.
Official Staff Commentary	The Federal Reserve's official staff interpretations of Regulation B
Equal Credit Opportunity Act	Text of ECOA, 15 U.S.C. §1691-1691f (U.S. Government Printing Office)
Interagency Fair Lending Exam Procedures (200 KB, 46 pages)	Procedures used for conducting fair lending examinations
Justice Department's Fair Lending Site	Links to fair lending resources, including a listing of fair lending cases the Justice Department has litigated
Fair Housing Act	Text of the Fair Housing Act
HUD's Fair Housing Regulations	HUD's regulations pertaining to the Fair Housing Act
Justice Department's Fair Housing Site	Links for fair housing resources
HUD's Fair Housing Page	Collection of fair housing resources from HUD
Banker's Guide to Risk-Based Fair Lending Examinations	Overview of the interagency fair lending examination procedures from the Federal Reserve Bank of Chicago
Closing the Gap: A Guide To Equal Opportunity Lending	Federal Reserve Bank of Boston's fair lending guide
Side-by-side: A Guide to Fair Lending	FDIC's fair lending guide for financial institutions
Federal Reserve Board's supervisory enforcement policy for ECOA and FHA	FRB's approach to enforcing ECOA and FHA violations
CFPB ECOA examination manual	CFPB's approach to enforcing ECOA
Home Mortgage Disclosure Act (HMDA) — Regulation C
Regulation C	Regulation implements the Home Mortgage Disclosure Act; describes a bank's obligation for recording and compiling HMDA loan data
Official Staff Commentary Regulation C	The Federal Reserve's official staff interpretations of Regulation C
Home Mortgage Disclosure Act	Text of HMDA, 12 U.S.C. §§2801-2811 (U.S. Government Printing Office)
FFIEC HMDA Resource Page	Collection of HMDA resources
HMDA Getting It Right	Guide to recording and reporting HMDA data
FFIEC Geo-Coding Page	Web-based geo-coding system
FFIEC Rate Spread Calculator	Online calculator to determine if a loan must be reported as a rate-spread loan
Electronic Fund Transfer Act (EFTA) — Regulation E
Regulation E	Regulation implements the Electronic Fund Transfer Act; provides consumer protections for electronic fund transfers, such as ATM and debit card transactions
Official Staff Commentary	The Federal Reserve's official staff interpretations of Regulation E
Electronic Fund Transfer Act	Text of EFTA, 15 U.S.C. §§1693-1693r (U.S. Government Printing Office)
Flood Insurance — Regulation H
Regulation H	The Federal Reserve's flood insurance requirements for state member banks when making loans in flood hazard areas
Interagency FAQs for flood insurance (effective 9/21/09)	Interagency Questions and Answers Regarding Flood Insurance
revised Interagency FAQs for flood insurance (effective 10/17/11)	Interagency Questions and Answers Regarding Flood Insurance
FEMA's Mandatory Purchase of Flood Insurance Guidelines (Sept. 2007)	FEMA requirements when purchasing flood insurance
FEMA's Flood Manual	FEMA's in-depth guidance for flood insurance
FEMA's Flood Insurance Regulation	FEMA's regulation about flood insurance coverage and rates
Floodsmart: FEMA's Flood Insurance Purchase Page	Information about FEMA's flood insurance program
FEMA's law and regulations page	Includes links to the three flood insurance statutes
FEMA Map Service Center	Resource for FEMA flood maps. Users can type in the address of a property to determine if it's in a special flood hazard area.
Consumer Leasing Act — Regulation M
Regulation M	Regulation implements the Consumer Leasing Act; provides consumer protections for leasing by requiring clear, conspicuous disclosure of important terms of consumer leases
Official Staff Commentary	The Federal Reserve's official staff interpretations of Regulation M
Consumer Leasing Act	Text of CLA, 15 U.S.C. §1667-1667f (U.S. Government Printing Office)
Real Estate Settlement Procedures Act (RESPA) — Regulation X
Regulation X	HUD's regulation to protect homebuyers by mandating a good-faith estimate of mortgage costs and a breakdown of the actual costs (HUD-1) and prohibiting referral fees and kickbacks
Real Estate Settlement Procedures Act	Text of RESPA, 12 U.S.C. §§2601-2617 (U.S. Government Printing Office)
HUD's RESPA Page	Collection of RESPA resources
HUD's RESPA FAQ	HUD's FAQ for its amended HUD-1 and GFE (Updated April 2, 2010)
Truth in Lending Act (TILA) — Regulation Z
Regulation Z	Regulation implements the Truth in Lending Act; requires creditors to make disclosures to consumers about the costs of borrowing and other aspects of consumer credit transactions
Official Staff Commentary	The Federal Reserve's official staff interpretations of Regulation Z
Truth in Lending Act	Text of TILA, 15 U.S.C. §§1601-1667f (U.S. Government Printing Office)
OCC APR Calculator	Software to verify annual percentage rates
FFIEC Higher-Priced Mortgage Calculator	Online calculator to determine if a loan is a higher-priced mortgage loan
Community Reinvestment Act (CRA) — Regulation BB
Regulation BB	Regulation implements the Community Reinvestment Act; provides guidance to banks about how CRA examiners will assess their activities under the Community Reinvestment Act
Community Reinvestment Act	Text of the CRA, 12 U.S.C. §§2901-2908 (U.S. Government Printing Office)
FFIEC CRA Resource Page	Collection of CRA resources
CRA Interagency Questions & Answers	Frequently asked questions about the Community Reinvestment Act
CRA Examinations	Collection of resources for CRA examinations from the FFIEC
Banker's Quick Reference Guide to CRA (115 KB, 15 pages)	A guide to CRA regulation and examination procedures from the Federal Reserve Bank of Dallas
Expedited Funds Availability Act (EFAA) — Regulation CC
Regulation CC	Regulation implements the Expedited Funds Availability Act; provides consumer protections concerning how long banks can place holds on checks deposited in consumer checking accounts
Official Staff Commentary	The Federal Reserve's official staff interpretations of Regulation CC
Expedited Funds Availability Act	Text of the EFAA, 12 U.S.C. §§4001-4010 (U.S. Government Printing Office)
Truth in Savings Act (TISA) —Regulation DD
Regulation DD	Regulation implements the Truth in Savings Act; provides consumer protections and disclosures for consumer savings accounts
Official Staff Commentary	The Federal Reserve's official staff interpretations of Regulation DD
Truth in Savings Act	Text of the TISA, 12 U.S.C. §§4301-4313 (U.S. Government Printing Office)
OCC APY Calculator	Software to verify annual percentage yields
Payment Cards
Payment Cards Center	Collection of resources for payment cards issues
Fair Credit Reporting Act (FCRA) - Regulation V
Regulation V	Regulation implements Fair Credit Reporting Act for state member banks, except subpart H (risk-based pricing), which applies to all users of credit reports in making credit decisions
FTC Fair Credit Reporting Act Page	Collection of FCRA resources
Fair Credit Reporting Act	Text of the FCRA, 15 U.S.C. §§1681-1681x (U.S. Government Printing Office)
40 Years of Experience with the Fair Credit Reporting Act	An FTC Staff Report with Summary of Interpretations
Electronic Banking
FFIEC Guidance on Electronic Financial Services and Consumer Compliance	Guide to compliance issues for electronic banking
Servicemembers Civil Relief Act (SCRA)
DOJ Servicemembers Civil Relief Act Page	Collection of SCRA resources
Servicemembers Civil Relief Act	Text of the SCRA, 50 U.S.C. App. §§501-597b
HUD's Form 92070 for Servicemembers Civil Relief Act Notice Disclosure	Creditors originating loans insured by HUD, such as FHA loans, must provide this SCRA notice to all borrowers. HUD recently revised this form in 2011.
SCRA Examination procedures	The Board's revised SCRA examination procedures
The Servicemembers Civil Relief Act Guide	Guide to the SCRA prepared by the Judge Advocate General's School
Judge's guide to the SCRA	Overview of the SCRA from a judge's perspective
SCRA Guide	Prepared by the U.S. Coast Guard
Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)
Unfair or Deceptive Acts or Practices by State-Chartered Banks	UDAP guidance from the Board and the FDIC (2004)
UDAP examination procedures	The Board's UDAP examination procedures
FTC policy statement on deception	The FTC's view of the meaning of UDAP deception
FTC policy statement on unfairness	The FTC's view of the meaning of UDAP unfairness
UDAAP under §1031 of Dodd-Frank Act	The CFPB's authority to prohibit unfair, deceptive or abusive acts or practices (codified at 12 U.S.C. §5531)
CFPB's UDAAP examination manual	CFPB's approach to enforcing UDAAP. Includes examples of unfair and deceptive conduct.