Consumer Compliance Resources

ResourceDescription

Overall Consumer Compliance

Federal Reserve’s Consumer Compliance Handbook (Updated June 2012) External Site External Link
(2.27 MB, 605 pages)
Manual used to conduct compliance examinations of state member banks
Federal Reserve Board’s Regulations External Site Compilation of the Board’s regulations
Federal Reserve Board’s Consumer Affairs Letters External Site Letters provide guidance on policy and procedural matters related to Federal Reserve System’s consumer compliance supervisory responsibilities

Dodd-Frank Wall Street Reform and Consumer Protection Act Links

Dodd-Frank Act External Site External Link Full text of the Dodd-Frank Act, Public Law 111-203, July 21, 2010 (U.S. Government Printing Office)
Regulatory Reform (Federal Reserve Board) External Site Tracks progress of regulations FRB must issue under Dodd-Frank
Dodd-Frank Act Regulatory Reform Rules (Federal Reserve Bank of St. Louis) External Site Tracks progress of Dodd-Frank implementing regulations
ABA Dodd-Frank Tracker External Site Current information on the implementation of the Dodd-Frank Act

Consumer Financial Protection Bureau (CFPB) Links

CFPB External Site CFPB official website
CFPB rulemaking page External Site List of proposed and final rules issued by the CFPB
CFPB Newsroom External Site Recent news and press releases from the CFPB
“Know Before You Owe” Consolidated Disclosure Forms External Site Contains links to prototype single mortgage disclosure forms that consolidate mortgage disclosures required under the Truth in Lending Act and the Real Estate Settlement Procedures Act
CFPB Guidance Documents External Site Guidance documents from the CFPB
Supervision and Examination Manual External Site Version 2.0 of the CFPB supervision manual (Oct. 2012)
CFPB’s regulations External Site Link to 12 C.F.R. 1000, where all CFPB’s regulations are codified
Notice and comment External Site Listing and status of CFPB’s rulemakings

Fair Lending and Equal Credit Opportunity Act (ECOA) — Regulation B

Regulation B External Site Regulation implements the Equal Credit Opportunity Act; prohibits creditors from treating a credit applicant less favorably than another because of age, sex or marital status, race, color, religion, national origin, source of income, or the exercise of rights under federal consumer credit protection laws
Equal Credit Opportunity Act External Site Text of ECOA, 15 U.S.C. §1691-1691f (Office of the Law Revision Counsel of the U.S. House of Representatives)
2009 Interagency Fair Lending Exam Procedures External Site External Link
(200 KB, 46 pages)
Procedures used for conducting fair lending examinations
Justice Department’s Fair Lending Site External Site Links to fair lending resources, including a listing of fair lending cases the Justice Department has litigated
Fair Housing Act External Site External Link Text of the Fair Housing Act (42 U.S.C. 3601-3631)( U.S. Government Printing Office)
HUD’s Fair Housing Regulations External Site PDF HUD’s regulations pertaining to the Fair Housing Act
Justice Department’s Fair Housing Site External Site Links for fair housing resources
HUD’s Fair Housing Page External Site Collection of fair housing resources from HUD
Side-by-side: A Guide to Fair Lending External Site External Link FDIC’s fair lending guide for financial institutions
Federal Reserve Board’s supervisory enforcement policy for ECOA and FHA External Link FRB’s approach to enforcing ECOA and FHA violations

Home Mortgage Disclosure Act (HMDA) — Regulation C

Regulation C External Site Regulation implements the Home Mortgage Disclosure Act; describes a bank’s obligation for recording and compiling HMDA loan data
Home Mortgage Disclosure Act External Site Text of HMDA, 12 U.S.C. §§2801-2811 (Office of the Law Revision Counsel of the U.S. House of Representatives)
FFIEC HMDA Resource Page External Site Collection of HMDA resources
HMDA Getting It Right External Site Guide to recording and reporting HMDA data
FFIEC Geo-Coding Page External Site Web-based geo-coding system
FFIEC Rate Spread Calculator External Site Online calculator to determine if a loan must be reported as a rate-spread loan
HMDA Aggregate Reports External Site List of all HMDA reports by state/territory
HMDA Disclosure Reports External Site List of all HMDA disclosure reports
HMDA National Aggregate Reports External Site Aggregate HMDA data by variable
HMDA FAQs External Site HMDA frequently asked questions
HMDA Data Entry Software External Site HMDA Data Entry Software options
FFIEC HMDA Edits External Site HMDA edits and explanations to ensure accurate data reporting
Mailing Addresses for HMDA Data Submission External Site Mailing addresses for HMDA data submission

Electronic Fund Transfer Act (EFTA) — Regulation E

Regulation E External Site Regulation implements the Electronic Fund Transfer Act; provides consumer protections for electronic fund transfers, such as ATM and debit card transactions
Electronic Fund Transfer Act External Site Text of EFTA, 15 U.S.C. §§1693-1693r (Office of the Law Revision Counsel of the U.S. House of Representatives)
Overview of the New Regulation E Requirements for Foreign Remittance Transfers Consumer Compliance Outlook article providing an overview of the new foreign remittance transfer requirements in Regulation E
CFPB Remittance Transfer Rule page External Link Text of Regulation E’s remittance transfer rule and accompanying resources
CFPB’s Small Business Compliance Guide for Remittance Transfers External Link Small entity compliance guide to international fund transfers

Flood Insurance — Regulation H

Regulation H External Site The Federal Reserve’s flood insurance requirements for state member banks when making loans in flood hazard areas
Interagency FAQs for Flood Insurance (effective 9/21/09) External Site Interagency questions and answers regarding flood insurance
Revised Interagency FAQs for Flood Insurance (effective 10/17/11) External Site Interagency questions and answers regarding flood insurance
FEMA’s Flood Manual External Site FEMA’s in-depth guidance for flood insurance
FEMA’s Flood Insurance Regulation External Site FEMA’s regulation about flood insurance coverage and rates
Floodsmart: FEMA’s Flood Insurance Purchase Page External Site Information about FEMA’s flood insurance program
FEMA’s law and regulations page External Site Links to flood insurance statutes and regulations
FEMA Map Service Center External Site Resource for FEMA flood maps. Users can type in the address of a property to determine if it’s in a special flood hazard area
Interagency Statement on the Impact of Biggert-Waters Act PDF External Site This statement provides guidance about the effective dates of certain provisiona of the Biggert-Waters Flood Insurance Reform Act, the impact of the law on the Agencies’ proposed Interagency Questions and Answers, and the effect of the law on the Flood DIsaster Protection Act of 1973

Consumer Leasing Act — Regulation M

Regulation M External Site Regulation implements the Consumer Leasing Act; provides consumer protections for leasing by requiring clear, conspicuous disclosure of important terms of consumer leases
Consumer Leasing Act External Site External Link Text of CLA, 15 U.S.C. §1667-1667f (U.S. Government Printing Office)

Real Estate Settlement Procedures Act (RESPA) — Regulation X

Regulation X External Site Regulation implements the Real Estate Settlement Procedures Act
Real Estate Settlement Procedures Act External Site Text of RESPA, 12 U.S.C. §§2601-2617 (Office of the Law Revision Counsel of the U.S. House of Representatives)
HUD’s RESPA Page External Site Collection of RESPA resources
HUD’s RESPA FAQ External Site HUD’s FAQ for its amended HUD-1 and GFE (Updated April 2, 2010)

Truth in Lending Act (TILA) — Regulation Z

CFPB Regulatory Implementation Page External Site Resources to facilitate compliance with CFPB’s new mortgage rules
Regulation Z External Site Regulation implements the Truth in Lending Act
Truth in Lending Act External Site Text of TILA (Consumer Credit Cost Disclosure), 15 U.S.C. §§1601-1667f (Office of the Law Revision Counsel of the U.S. House of Representatives)
OCC APR Calculator External Site Software to verify annual percentage rates
FFIEC Higher-Priced Mortgage Calculator External Site Online calculator to determine if a loan is a higher-priced mortgage loan
CFPB Small Entity Compliance Guide PDF External Site Ability-to-Repay and Qualified Mortgage Rule
CFPB Small Entity Compliance Guide PDF External Site TILA Escrow Rule

Community Reinvestment Act (CRA) — Regulation BB

Regulation BB External Site Regulation implements the CRA; provides guidance to banks about how CRA examiners will assess their activities under the CRA
Community Reinvestment Act External Site Text of the CRA, 12 U.S.C. §§2901-2908 (Office of the Law Revision Counsel of the U.S. House of Representatives)
FFIEC CRA Resource Page External Site Collection of CRA resources
CRA Interagency Questions & Answers External Site Frequently asked questions about the CRA
CRA Examinations External Site Collection of resources for CRA examinations from the FFIEC
Banker’s Quick Reference Guide to CRA External Site External Link
(115 KB, 15 pages)
A guide to CRA regulation and examination procedures from the Federal Reserve Bank of Dallas

Expedited Funds Availability Act (EFAA) — Regulation CC

Regulation CC External Site Regulation implements the Expedited Funds Availability Act; provides consumer protections concerning how long banks can place holds on checks deposited in consumer checking accounts
Expedited Funds Availability Act External Site External Link Text of the EFAA, 12 U.S.C. §§4001-4010 (Office of the Law Revision Counsel of the U.S. House of Representatives)

Truth in Savings Act (TISA) —Regulation DD

Regulation DD External Site Regulation implements the Truth in Savings Act; provides consumer protections and disclosures for consumer savings accounts
Truth in Savings Act External Site External Link Text of the TISA, 12 U.S.C. §§4301-4313 (Office of the Law Revision Counsel of the U.S. House of Representatives)
OCC APY Calculator External Site Software to verify annual percentage yields

Payment Cards

Payment Cards Center Collection of resources for payment cards issues

Fair Credit Reporting Act (FCRA) - Regulation V

Regulation V External Site Regulation implements Fair Credit Reporting Act
FTC Fair Credit Reporting Act Page External Site Collection of FCRA resources
Fair Credit Reporting Act External Site Text of the FCRA, 15 U.S.C. §§1681-1681x (Office of the Law Revision Counsel of the U.S. House of Representatives)
40 Years of Experience with the Fair Credit Reporting Act External Site External Link An FTC Staff Report with Summary of Interpretations

Electronic Banking

FFIEC Guidance on Electronic Financial Services and Consumer Compliance External Site External Link Guide to compliance issues for electronic banking

Servicemembers Civil Relief Act (SCRA)

DOJ Servicemembers Civil Relief Act Page External Site Collection of SCRA resources
Department of Defense External Link Site to verify military enrollment
Servicemembers Civil Relief Act External Site Text of the SCRA, 50 U.S.C. App. §§501-597b (Office of the Law Revision Counsel of the U.S. House of Representatives)
SCRA Examination procedures External Site The Board’s revised SCRA examination procedures
The Servicemembers Civil Relief Act Guide External Site PDF Guide to the SCRA prepared by the Judge Advocate General’s School
Judge’s guide to the SCRA External Site External Link Overview of the SCRA from a judge’s perspective
SCRA Guide External Site Prepared by the U.S. Coast Guard

Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)

Unfair or Deceptive Acts or Practices by State-Chartered Banks External Site External Link UDAP guidance from the Board and the FDIC (2004)
UDAP examination procedures External Site External Link The Board’s UDAP examination procedures
FTC policy statement on deception External Site The FTC’s view of the meaning of UDAP deception
FTC policy statement on unfairness External Site The FTC’s view of the meaning of UDAP unfairness
UDAAP under §1031 of Dodd-Frank Act External Site External Link The CFPB’s authority to prohibit unfair, deceptive or abusive acts or practices (codified at 12 U.S.C. §5531)

Contact Us

Kenneth Benton, Editor

(215) 574-6500

outlook@phil.frb.org