Consumer Complaints
The Federal Reserve System has established a centralized Consumer Help Center to help with your questions and concerns. By calling the numbers or visiting the website listed below, you will be able to:
- File a complaint about a bank or financial institution.
- Get answers to questions about banking or financial institution practices.
- Learn more about your rights under federal consumer protection laws.
E-mail: ConsumerHelp@FederalReserve.gov
Call: 888-851-1920 or 877-766-8533 (TTY)
Fax: 877-888-2520
Go to the website: http://federalreserveconsumerhelp.gov/
Contact Information
Federal Reserve Consumer Help
PO Box 1200
Minneapolis, MN 55480
Hours of operation: 8:00 a.m. – 6:00 p.m. Central Time



