Monday, May 21, 2012
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Home > Consumer Credit & Payments
This section presents the Philadelphia Fed’s research on the important topics of consumer credit and payments.
The program is a Bank-wide effort to advance our understanding of these markets and to make this information available to industry, consumers, policymakers, researchers, and the public at large.
On these pages you will find research and analysis produced by the Bank’s subject matter experts in Community Development Studies and Education, the Payment Cards Center, Research, Supervision and Regulation, and other areas. Follow the links to find more work by these authors or to find additional material produced by their departments.
Today, prepaid cards are used in dozens of payment applications. To examine the most recent developments, the Payment Cards Center of the Federal Reserve Bank of Philadelphia hosted a workshop on August 22, 2011. Leading the workshop was Tim Walsh, president and chief executive officer of Ready Credit Corporation, a firm that developed network-branded prepaid cards for use in transit-fare systems and also markets general-purpose, reloadable prepaid cards to consumers. Walsh discussed the unique opportunities and challenges associated with using prepaid cards for transit purposes. He described a model of customer acquisition that emphasizes direct advertising, high-quality call centers, and high rates of enrollment in direct deposit. Walsh compared and contrasted card usage patterns in his transit and general-purpose programs. He also described the importance of cost-effective messaging strategies that reduce program costs and teach customers how to reduce the fees they incur.
To help guide you through the latest changes to the Payment Cards Center’s web pages, we are pleased to announce that we’ve published a special edition of Update newsletter. In this edition, you can view a screen shot highlighting the new web features.
In this edition of Update we welcome two new employees to the center and say good-bye to two colleagues. We also introduce the Center Stage column. This column will feature work from center staff. Industry Specialist Susan Herbst-Murphy contributed the inaugural article by highlighting her July 2011 conference, Government Use of the Payment Cards System: Issuance, Acceptance, and Regulation. This issue of Update also features a number of PCC workshops and discussion papers, as well as works published by two of the center's visiting scholars.